Privacy Policy 

This policy establishes how we handle information we learn about you when you visit our website. Protecting the privacy and personal data of our visitors is of utmost importance to us. 

  

This privacy policy applies only to the actions of Training and Development Academy and users with respect of this website. It does not extend to any websites that can be accessed for this website including, but not limited to, and links we may provide to social media websites. 

 

We are committed to protecting your personal data and complying with our obligations under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (collectively, the “DPA”). 

 

WHO IS TDA

At TDA our goal is to put learning and development within easy reach of everyone who works in parking management.  We do this by; investing in technology, which allows us to develop online certification courses for parking staff and enables us to deliver these to your fingertips in a convenient and affordable way.

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 We are a dynamic company, comprised of a close-knit team with extensive experience in the parking industry. Our team members have been involved in both local authority and private parking sectors since 2000, Drawing on our collective expertise, we are committed to delivering exceptional solutions and services to the parking industry through class leading courses designed equip your teams with the knowledge and skills needed to work within the parking industry.

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INFORMATION WE COLLECT 

We collect personal data from individuals who engage with our services, including but not limited to those who: 

Enquire about or attend our training sessions and development programmes 

Register for qualifications or certifications 

Contact us with feedback, queries or complaints 

Sign up to newsletters, resources or other marketing communications 

The personal details we may obtain include: 

Full name 

Contact details (email, phone number, postal address) 

Date of birth (if relevant) 

Professional background or employment history 

Course attendance records and assessments 

Any other information relevant to training, support, or communications

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DATA WE COLLECT AUTOMATICALLY

To the extent that you access the website, we will collect your data automatically, for example, we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and include your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

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HOW WE USE YOUR DATA 

Your personal data is used to: 

Deliver our training and development services 

Process registrations and issue certifications 

Manage and improve our operations 

Respond to enquiries or complaints 

Comply with legal or regulatory obligations 

Send relevant updates and marketing (only with your consent) 

 

OUR LEGAL BASIS FOR PROCESSING 

We process personal data under the following lawful bases: 

Legitimate Interests – for delivering services, improving offerings, or administrative needs. 

Consent – where you have explicitly agreed to marketing or optional communications. 

Contractual Obligation – where data is necessary to fulfil a service or agreement. 

Legal Obligation – where data must be retained or disclosed under law. 

 

DATA RETENTION 

Your personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory obligations. In general, we retain training and certification data for up to 6 years unless otherwise required. 

 

DATA CONTROLLER OR PROCESSOR? 

TDA is a Data Controller in most cases. We determine the purposes and means of processing your personal information. 

In some cases, such as when working with external partners, awarding bodies, or hosting platforms, we may act as a Data Processor under their instruction. 

 

SHARING YOUR DATA 

Your data may be shared with: 

External training partners, facilitators, or assessors 

Awarding or certification bodies 

Accreditation or quality assurance agencies 

Third-party service providers (e.g. software, hosting or communications platforms) 

Legal or regulatory authorities, where necessary 

We do not sell or rent your personal data to third parties. 

We do not transfer your data outside of the UK or EU without appropriate safeguards. 

 

YOUR RIGHTS 

Under the DPA and GDPR, you have the following rights: 

The right to be informed 

The right of access 

The right to rectification 

The right to erasure 

The right to restrict processing 

The right to data portability 

The right to object 

Rights in relation to automated decision-making and profiling 

To exercise any of your rights, or make a Subject Access Request, please contact our Data Protection Officer at: dpo@theipc.info. 

We may require proof of identity before processing your request and will respond within the statutory time frame. 

 

COOKIES AND TRACKING 

Our website may use cookies and similar tracking technologies to enhance your experience. For more information, please refer to our separate Cookie Policy. 

 

CHANGES TO THIS POLICY 

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be published on our website at www.trainingdevelopmentacademy.com. 

 

CONTACT US 

For any questions, concerns, or complaints about how we handle your data, please contact our DPO at: 
dpo@theipc.info or write to: 
Cromwell House, Brook Street, Macclesfield, SK11 7AE 

If you are dissatisfied with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk